Best Hotel Management Software

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By Abraham

Most of the operations of any hotel are located at the front desk or reception area. The front desk employees will have to provide the necessary information as quickly as they can. The greatest way to streamline the process is to have the best hotel management software, which can assist with booking, housekeeping, concierge services, marketing, and sales.

In this post, we’ll list some of the best hotel management software that you can use. Make sure to read this post to the end because it’ll be insightful.

WHAT IS HOTEL MANAGEMENT SOFTWARE?

Hotel management software is software that facilitates the day-to-day operations of hoteliers, assisting with everything from sales and marketing to guest services and room reservations. These hotel management software can be purchased as desktop or cloud-based programs; the latter giving employees more freedom to interact with guests and exercise more authority over the property. 

WHAT TO LOOK FOR IN HOTEL MANAGEMENT SOFTWARE

When selecting the best hotel management software, keep an eye out for the following important features:

1. Simple And Intuitive

Your choice of hotel management software should have an interface that is easy to use and navigate as it’ll benefit employees working in a fast-paced setting like hotels, this is crucial.

2. Smartphone-friendly

Your hotel management software should have a mobile app. Since the hotel company is a fast-paced, customer-focused enterprise, staff members need to be able to swiftly and remotely access their job information and clock in and out of shifts.

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3. Front Desk Management

Your hotel management software should have front desk management features so that employees can issue keys, check guests in and out, and handle any modifications to the rooms using this software.

4. Simple Scheduling To Set Up

Your hotel management software of choice should have a work planner that allows you to manage time-off requests, schedule all of your teams from one dashboard, and authorize shift swaps.

5. Geofencing Time Clock

Hotel management software with this feature enables workers to clock in and out of their shifts using a basic time clock right from their smartphones. Managers can feel secure knowing that workers are only entering and leaving their designated locations with the help of this feature.

6. Onboarding And Training Of New Employees

The hotel management software you choose should provide training materials and tests straight to the app so that recently hired staff members always have access to them.

7. Simple Communication

Employees should be simple to get in touch with through company news feeds or direct messages. Consolidating all of the contact details of employees in one location is another benefit of having an employee directory. This is one feature your hotel management software must have.

8. Online Booking And Reservation 

Hotel management software should have the capability to handle reservations made online through official hotel websites, online travel agents, and third-party booking sites.

IMPORTANCE OF HOTEL MANAGEMENT SOFTWARE

Using hotel management software has many advantages. Among them are:

1. Streamlined Scheduling

Managers can track attendance, authorize time off requests, and develop and oversee employee schedules with the use of hotel management software. Time can be saved and scheduling errors can be decreased as a result, boosting employee morale and productivity.

2. Enhanced Interaction

Employees can connect and work together more successfully by using a centralized communication platform that hotel management software can offer. This can lessen misunderstandings and enhance teamwork.

3. Saves Money And Time

Numerous hotel operational functions are consolidated onto a single platform by hotel management software. It enhances the visitor experience and lets visitors make reservations online, which increases sales. It also facilitates process simplification and lowers labor expenses. 

4. Training And Performance Tracking

Hotel managers can monitor staff performance, pinpoint areas for growth, and offer opportunities for training and development with the use of hotel management software. Employee knowledge and abilities can increase as a result, enhancing output and customer service.

5. Streamlined Operations

A few hotel processes, including bookings, room assignments, housekeeping, inventory control, and billing, can be automated and streamlined with the use of hotel management software. Time can be saved and mistakes can be decreased as a result, increasing productivity and efficiency.

6. Improved Guest Experience 

Hotel management software facilitates online reservation making, automated confirmations and reminders, smooth check-in and check-out procedures, and mobile app access for information and services. This can result in a more satisfying and practical guest experience.

7. Helps Hotels Manage Revenue

To develop flexible pricing strategies, hotel business owners can use trend reports from a variety of hotel management software packages to measure Average Daily Rate (ADR).

BEST HOTEL MANAGEMENT SOFTWARE

The following is a list of some of the best hotel management software your company can adopt.

1. Hostaway

Hotel management software

At the top of our list of the best hotel management software is Hostaway. Hostaway is a top-rated and fastest-growing all-in-one vacation rental software for property managers looking to increase bookings while reducing stress. Hostaway simplifies end-to-end property management by centralizing your company in one location, automating and optimizing every part of your operations.

You can effortlessly and dependably synchronize your listings across Booking.com, Airbnb, VRBO, Google, Expedia, and other key travel channels. With Hostaway’s dynamic pricing, multi-channel distribution, and your direct booking website, you can raise occupancy and profits.

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2. Oracle Hospitality OPERA Property Management System

Next on our list of best hotel management software is Oracle. It is an all-in-one cloud-based System that centralizes hotel data access and streamlines IT management. 

The open architecture, integrated services, and open APIs encourage creativity and revolutionize the guest experience. Staff can help guests anywhere on the site using its mobile capability, which also seamlessly connects with point-of-sale and kitchen management systems to increase guest happiness and profitability. It has a flat rate pricing, pay-as-you-go, and monthly payment model.

3. Connecteam

The next hotel management software on our list is Connecteam. Connecteam functions as a complete, one-stop shop for personnel administration. The capabilities of the platform, which are intended to assist deskless teams, are also very suitable for hotel management. 

The app addresses the following three primary company functions: communications, HR, and operations. These features guarantee that hotel managers have all they require to sustain staff productivity and maintain the efficiency of their establishments.

Task management, time tracking, and personnel scheduling are some of Connecteam’s operations capabilities. Managers can allocate shifts with just one click using the platform, and employees are always informed when a shift is assigned or changed. Connecteam offers online timesheets and enables mobile time tracking as well. To avoid expensive payroll errors, timesheets can also be directly integrated into payroll software.

With Connecteam, managers can effortlessly maintain employee engagement, even from those without a desk. Managers can use the software to create awards and recognitions for milestones and accomplishments, which can greatly help to maintain staff motivation. Additionally, it offers a token system via which staff members can trade in earned tokens for gift cards to well-known retailers like Apple, Walmart, Uber, Nike, and Walmart.

4. monday.com

monday.com is next on our list of best hotel management software. Using Monday.com, a cloud-based Work OS, teams can quickly develop workflow apps to manage daily tasks, projects, and procedures. Teams can use this software to shape their workflows and projects without having to worry about programming.

It has dashboards for quick status updates and insightful information; customizable workflow templates for handling anything your way; time tracking for meeting deadlines; automations for eliminating manual labor; and integrations with well-known tools and apps for process optimization.

Monday.com is used by over 100,000 companies worldwide to enable their workers to work more quickly and concentrate on tasks that call for their skills. Price starts from $8 per user per month

5. RoomRaccoon

Hotel management software

RoomRaccoon is a hotel management software designed specifically for independent hotel operators managing properties with ten to one hundred rooms. By streamlining back-office and front-desk processes and implementing dynamic pricing tactics, it maximizes income through online check-ins and room upgrades. 

To improve brand exposure and streamline operations, this all-in-one solution offers integrated payment processing, accounting automation, and website-building capabilities plus a commission-free online booking system and real-time availability and rate updates across several channels. Pricing starts at $180 per month.

6. SkyTouch

The next hotel management software on our list is SkyTouch. SkyTouch is a feature-rich hotel management software that offers a multitude of reports to meet the needs of hotel operators. The goal of their modules is to improve the visitor experience. 

Integrated CRM technologies for individualized guest reservations and brand loyalty creation, automatic real-time rate optimization, and rate parity management across many web platforms are noteworthy advantages of SkyTouch. It has 3 custom pricing categories: basic, independent, and enterprise.

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7. 360HMS

360HMS is another great hotel management software that made our list. It is a cloud-based Hotel Management Software that allows for remote access and multi-language and multi-currency printouts, enabling business control from anywhere in the globe.

It helps provide each client with the finest service by understanding their past. Reservations, billing, and taxes are some of its excellent features. It responds extremely well and comprehends every customer’s previous interactions with hotels.

8. SynXis Property Hub

Hotel management software

SynXis Property Hub is one of the most widely used hotel management software. It has been used by numerous well-known international hotel brands. It facilitates the management of your distribution, payment, and everyday operations chores. The customer service is outstanding and functions as a team member’s extension.

SynXis Property Hub streamlines your hotel’s distribution and everyday operations and increases guest engagement by going beyond completing a transaction and placing guests at the center of all interactions.

9. Preno

Preno is next on our list of best hotel management software. It is a cloud-based hotel management software created to provide owners with more control over their establishment.

The user-friendly interface and real-time dashboard of this hotel management software increase the productivity and efficiency of the check-in and check-out procedures. Preno is a full hotel management software because of its range of capabilities and third-party connectors.

The ability of Preno to compile crucial booking information onto a single page is one of its key benefits. Users can effortlessly navigate between viewing check-ins, returning visitors, and group reservations because of the page’s organization into multiple perspectives. You can also check reservations for the next two weeks or earlier, which makes it simpler to plan for different reservations and spot patterns. 

Preno also has a built-in booking engine. By enabling direct booking on your website, guests can avoid the fees that online travel agents (OTAs) usually take and important guest information will also be available to users directly from their website.

Preno cost varies and is determined by the features you desire and the size of the property. You can obtain the Preno all-in-one platform for $239 per month if you own a hotel with thirty rooms. The Channel Manager, Booking Engine, and property management system are all available as stand-alone modules or add-ons.

10. Protel

The next hotel management software on our list is Protel. Protel is a cloud-based Property Management System that enables hotels to improve the visitor experience by promoting smooth departmental communication and thorough transaction tracking. 

Protel offers fast toggles between different statuses, a color-coded housekeeping dashboard, a hotel maintenance prioritization tool, and a user-friendly interface that streamlines operations. 

Using Protel ensures efficiency by providing one-click access to submit charges, print invoices, and make payments—all while being housed on “Amazon Web Services,” which complies with strict guidelines and standards. It has four payment plans, Essential, Plus, Enterprise, and Custom.

11. WebRezPro

Next on our list of best hotel management software is WebRezPro. WebRezPro is a flexible hotel management software that works with different kinds of properties and sizes. It divides front desk and back office tasks into three main divisions. 

Offering a commission-free booking engine with upselling possibilities, guest self-check-in, yield management, housekeeping, POS, and group functionality, it serves hotels, bed and breakfasts, vacation rentals, campgrounds, and more. 

It also has over 125 system interfaces, which guarantees complete and smooth operations for property owners. These integrations include one of the top point-of-sale systems in the sector, electronic locks, revenue management software, payment gateways, and well-known online travel agencies (OTAs) like Expedia and Airbnb.

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12. eZee FrontDesk

eZee FrontDesk is the next hotel management software on our list. eZee FrontDesk is a versatile hotel and motel software that can be utilized for many purposes such as property management (pms), maintenance, reservations, management, and billing. It is the perfect option for hotels with between 10 and 500 rooms. 

Some of the features it offers include Reservation Center, Front Desk Operations, Profile Management, Rate Management, Revenue Management, Back Office Operations, In-House Operations, Event Management, Analytics, and Reporting,

eZee FrontDesk is considered the most complete cloud-based PMS software because it caters to payroll, housekeeping, guest relationship management, online booking, front and back offices, guest management, laundry, and more. 

The goal of this PMS software is to assist hotels of all sizes in efficiently managing, locating, acquiring, and overseeing their clientele.

13. Cloudbeds

Hotel management software

Another outstanding hotel management software on our list is Cloudbeds. Cloudbeds is a powerful and user-friendly Hotel Management Software that simplifies front-office and reservation management.

Key benefits of Cloudbeds include a commission-free and mobile-friendly online booking engine, a user-friendly calendar interface, a seamless, cloud-based system with one-login access and features like one-click guest check-in/checkout, and the capacity to synchronize with more than 300 regional and international booking channels.

It also offers reporting tools, thorough financial tracking, and insightful information about the operation of properties.

14. ResNexus

Concluding our list of best hotel management software is the powerful ResNexus. ResNexus provides automated yield management tools and unique website design, making it a flexible option for various property kinds. Through a channel manager with direct access to leading OTAs, users can minimize duplicate bookings, gain visibility, and optimize their reservation management processes.

It also offers expert website design services and the capacity to suggest additional products. Along with contactless check-in procedures, it also improves the guest experience with features like automated Wi-Fi door locks.

FAQS

What Is the price of hotel management software?

A setup charge and a fee per hotel room are the most popular pricing structures for hotel management software. As a result, costs vary widely and are primarily determined by your hotel’s size and the functionality you require in the software.

What is hotel management?

Hotel management entails supervising the daily activities of hotels and bed and breakfasts to achieve commercial objectives and deliver exceptional hospitality. It entails overseeing personnel, making certain that visitors receive excellent service, and preserving the business’s operational and financial components. 

Who needs hotel management software?

The following categories of hospitality businesses require hotel management software. Resorts, Hotels, Hostels, B&Bs, lodgings for guests, Holiday homes, and Apartments. But bear in mind that every software differs somewhat in terms of functionality, therefore it could not be appropriate for every kind of listed business.

FINAL WORDS

Using hotel management software has many benefits. To enjoy these benefits, you need to choose the best. We have listed some of the best hotel management software you can choose from. We hope you found them helpful. You can share your thoughts with us in the comment section.

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